WakeUpNow support

How can we help?

WakeUpNow is meant to be hard to ignore in the morning, not hard to use. If something is not working as expected, tell us.

Email support

Set up your first stop method

Open Stop Methods and choose Add QR Code, then Create a printable code. Print it, put it somewhere you have to walk to, and scan the printout once to confirm it works.

Use one code for two people

On the second phone, choose Add QR Code, then Use a code I already have, and scan the same printout. NFC tags can be shared the same way.

Set up a text code

Your partner types a secret word on your phone. Then, in the Shortcuts app, create a Message automation for their messages that runs Stop Alarm with Text Code with the message as input. The app walks you through each step.

Alarms don't ring

Check Settings, then WakeUpNow, and make sure Alarms are allowed. WakeUpNow requires iOS or iPadOS 26.1 or later.

Locked out of a change

In the 30 minutes before an alarm, changes need a scan. You can shorten or turn off this lock window in Stop Methods, under Settings, when no alarm is close.

Lost your code while it's ringing

Powering off your phone or deleting the app will silence it. Afterwards, add a new stop method before setting the next alarm.